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Database Repair

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The Process

1.) Fill It
2.) Zip It
3.) Send It
4.) We Evaluate It
5.) You Accept It
6.) It's Done!
 

Computer Resolutions, Inc. has specialized in repairing corrupted Microsoft Access™ databases for over 12 years.  We are able to repair corrupt database files from all versions of Access including, Access 2.0, Access 97, Access 2000, Access 2002 and Access 2003.

  • Free repair evaluation
  • Very fast turn around time
  • High success rate of data recovery

Please begin by filling out the form below to tell us about your request for Access
database repair. We understand the urgency in knowing if your data is retrievable, and
we will reply to you as soon as possible. It is helpful if you submit this information
before calling us or sending us your corrupted database.

Enter Your Contact Information:
Privacy concerns?  Please read our Privacy Policy
Name - required
Company
Title
Address
City
State
Zip
Country - required
Telephone - required
FAX
E-mail - required

Fill in the following information so that we may expedite your repair:
  • What version of Access is your database file in?  
  • What version of Access should we recover your database to?  
  • Have you zipped your database file?  

Please note:  We will only accept files that are zipped (compressed) for evaluation.

If you need assistance in obtaining software to zip your database file or assistance in using zip software click here.  A new window will open allowing you to download a demo for WinZip directly from CNet. The WinZip demo is adequate for properly zipping your database file.
  • What is the file name of your zipped database file?  

Please specify the zip file that you will be sending or uploading to us for evaluation.
(example: data2004.zip)
  • What is the size of the zipped database file?  
  • What method do you intend to use to send us your file?  

If you require FTP access, we will send you a username and password to upload to our FTP site.
  • How soon do you need your database file repaired? 
  • Is there a database password, or special administrator "user account" that we will need to properly access the database?

If there is a database password, or special login information, please indicate that below in the comments field.
  • Please feel free to add any additional comments here.

 

 

Do you still have questions?  Please see our Repair FAQ (Frequently Asked Questions)

 

Step by Step
Instructions

Click here for the
Repair Site Map

 

Step 1
Fill It

Fill out our Repair Request Form, on the left, to let us know that you have a corrupt database file that needs repairing.  

The information that we gather on this form initiates contact with us and helps us to expedite your order to achieve our  fastest turnaround time.
 

 

Step 2
Zip It
Zip (compress) your corrupted database file using WinZip or other zip utility first before sending us your file.   This will reduce the file size, and your upload time, by about 75%.  Only zipped database files will be accepted for evaluation.

ALSO (if available)

Zip (compress) a GOOD backup of your database file using WinZip (just like the file above) before sending us your file.  The backup does not need to be a recent backup file, however it is important that the file has the same data structure as the corrupt database file. Click Here for more information.

Make sure that the names of the two zipped files are different.
 

 

Step 3
Send It
Send us your file(s) and we will evaluate the file and determine if it is repairable.  There are three ways to send us your file based on the size of your (zipped) database file:

a.) Email via Internet (if the file is less than 5MB total)
Send the zipped file(s) as an attachment to:

repairs@COMPUTEResolutions.com

We can receive emails with a maximum of 5MB attachments.  If you want to email the corrupted file and the backup file but both files add up to over 5MB, send each one in a separate  

b.) FTP Server via Internet (between 5MB and 100MB)
Please contact us and we will provide the Host Name, User ID and Password for our FTP site.  If you need help using FTP to transfer your file(s) to us then click here and we will step you through the process.  

After you have uploaded your file(s) to our FTP server, please email us to inform us of the name of your file(s), and that you have completed the upload process.

c.) CDR or CDRW via US Mail (files greater than 100MB)
This requires that you create a CDR or CDRW disk with your zipped file(s) on it using a CD re-writeable drive.
 

 

Step 4
We Evaluate It

We will evaluate your file free of charge.  If the file is repairable, we will email you a report detailing the objects (tables, queries, forms, reports, macros and modules) that were repaired.  For each table we will list the table names, number of fields and number of records that were repaired.

We will also include a quote for the repair.
 

 

Step 5
You Accept It
If you are satisfied with the results of our evaluation, you can accept the quote and make a payment.

We accept VISA, MasterCard, American Express, and payments made by money order or Western Union money transfer.

We accept Visa, Master Card and American Express

 

 

Step 6
It's Done!

We will send the repaired file back to you once we receive your payment.  We typically send the file back to you in the manner in which we received it as explained above.

Based on the size of the zipped repaired database file we will either:

  • email you the repaired file

  • upload the repaired file to our FTP server and provide you with a secure user ID and password so that you can download the file via FTP

  • mail you a CDR with your repaired file

We have a very high success rate of recovery and our turn-around time is guaranteed to be within 24 hours.  Most often we are able to repair your database and deliver it to you within 1 hour!  Our goal is to keep you up and running.  Remember, there is no charge if the file is not repairable. 
 

 
 

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